All students enrolled at Western Michigan University, Kalamazoo College and Kalamazoo Valley Community College are eligible to receive health care services by appointment at Sindecuse Health Center. In addition, spouses of WMU students and their children 12 years of age or older may access our many professional services. Campus visitors and camp participants are also welcome for acute care needs.
All Western Michigan University employees, spouses and dependents 12 years and older are eligible to use our services by appointment for acute care and preventative visits, regardless of eligibility status for other University employee benefits. Faculty and staff are expected to have a primary care provider to whom results can be sent. In addition, they may use our comprehensive pharmacy, sports medicine and physical therapy services. All services are offered on a fee-for-service basis. KVCC and Kalamazoo College employees are offered eligibility for services as well.
Western Michigan University students enrolled in five or more non-exempt credit hours for fall or spring semesters (four or more credits during summer I or summer II sessions) are automatically assessed a health center operations fee as part of the University's enrollment fee.
WMU School of Medicine and WMU Cooley Law School students who elect to use Sindecuse Health Center services are charged an annual access fee. Their eligible dependents 12 years of age or older may buy-in on their first professional visit to the health center or may choose to pay non-member rates. WMU School of Medicine and WMU Cooley Law School students are not eligible for counseling services.
Western Michigan University students enrolled for fewer credit hours; former WMU students within one year of last semester attended; students and employees from Kalamazoo College, Kalamazoo Valley Community College may buy-in on their first visit to the health center each semester or summer session. Health care coverage runs from the first day of classes of one semester or session to the first day of classes the following semester or session.
Please call (269) 387-3287 for information about buy-in fees.
Sindecuse Health Center accepts cash, check, MasterCard, Visa, Discover or debit cards (with a Mastercard or Visa logo on them), and pay-by-phone-tap. Western Michigan University students may charge to their University account. A service charge is assessed by the University for any unpaid charges over 45 days. All fees under $1 must be a cash transaction. We submit claims to many insurance companies; please bring your insurance information. Patients will receive an explanation of benefits from their insurance provider after a visit.
- WMU employees and their dependents covered by University insurance (PPO Group #007005281) will have charges billed to Blue Cross/Blue Shield. Employees will receive an explanation of benefits from BCBS after a visit to the health center. Blue Care Network HMO only participates with Pharmacy services at Sindecuse Health Center.
- Dependents with insurance coverage other than the University plan may also use the health center. Insurance carriers will be courtesy billed. It is the responsibility of the patient to pay for any balance due.
- Charges for Medicare-covered retirees will be submitted directly to Medicare. Please bring your card with you.
- Express checkout by payroll deduction is available for your convenience.
- We submit charges to insurance companies within the United States. Call (269) 387-4219 to learn if the health center will bill a specific carrier for you.
Health care for children
Children aged 12 years and older
Children aged 12 and over of enrolled students can be seen at the Health Center and have access to our many professional services. Health care for children requires a membership fee charged on the first professional visit to the health center each semester or session. Health care coverage runs from the first day of classes of one semester or session to the first day of classes the following semester or session.
Children under 12 years of age
Children under the age of 12 can be seen at private family practice pediatric offices throughout Kalamazoo. Pediatrics and family practice at Western Michigan University School of Medicine accept new patients with Medicare, Medicaid, Blue Cross Blue Shield, or other commercial carriers as well as some HMOs.
Family Practice Clinic