Patient Access Services Directory Joe VanDerBos Patient Experience Manager (269) 387-3259 Send an email Michele Berner Administrative Assistant (269) 387-3287 Christie Amos Patient Accounts Biller (269) 387-4219 Send an email Daiva Rudnick Medical Office Assistant (269) 387-3287 Karm Sohi Medical Office Assistant (269) 387-3287