Data Privacy
Western Michigan University’s Sindecuse Health Center Privacy Practices are explained in this Notice of Privacy Practices (PDF).
The health center operates in accordance with WMU’s Digital Privacy Policy.
Medical Records
Medical records at the health center are confidential and are completely separate from the rest of your WMU records.
Under penalty of law, your medical records or any information about you may only be released with your authorization, except in certain cases specified by law. For example, when a student develops a reportable communicable disease, we must provide this information to the Michigan Department of Public Health.
Students age 18 and over may choose to allow health center staff to discuss their visits with specific people, including family members. Patients request health center staff to share personal health information by completing a Release of Information form. See the Medical Records page to learn how to request a copy of your records.
Mobile Data (text message) Terms and Conditions
Agreement to Receive Text Messages
The health center uses SMS messaging to remind patients about upcoming appointments. Unless you opt-out by requesting that we not contact you by text message, you agree that the WMU’s Sindecuse Health Center may send you periodic SMS or MMS informational messages about your appointments.
- Message frequency will vary.
- Message and data rates may apply.
- You agree to notify us of any changes to your mobile number and update your account with us to reflect this change.
- Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide.
- We may use this information to contact you and to provide the services you request from us.
- By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
STOP or Unsubscribing
- You may unsubscribe at any time by going to your health center portal account, going to the “Profile” menu item, and editing the “text Messaging” item to uncheck the box that says “I would like to receive text messages”.
HELP Information
- For additional information, contact the health center at (269) 387-3287.
Sindecuse Health Center will never charge you for the text messages you receive, but depending on your phone plan, you may see some charges from your mobile provider. Please reach out to your wireless provider if you have questions about your text or data plan.