Pharmacy

Operational adjustments due to COVID-19
The pharmacy will close every day at 5 p.m., not 5:30 p.m. Pharmacy-only customers are required to use the drive-up window. Walk-in pharmacy services have been suspended. Payment will be collected at the window by credit card or cash, payroll deduction has been suspended. This may mean longer wait times as we process payments. We appreciate your patience.

Sindecuse Health Center's full-service pharmacy provides a complete range of prescription medications and a number of over-the-counter non-prescription items at a cost savings for students. We can transfer and fill prescriptions, excluding controlled substances, from any state. While we are open until 5:30 p.m. on weekdays, prescriptions dropped off after 5 p.m. may not be filled the same day. The last half hour of the day is intended for prescription pick up.

State of Michigan and DEA regulations require a government-issued photo ID be on file with us before prescriptions for controlled substances can be processed. Some Western Michigan University community members may be affected by these stricter regulations put in place by the Federal Drug Enforcement Administration on prescriptions for hydrocodone-combination products. Read an overview of the new regulations posted on our website.

Order prescription refills online

To refill your prescription, confirm on your label:

  • Prescription label indicates one or more remaining refills
  • You have had a prescription filled at Sindecuse Pharmacy
  • Your prescription numbers

Refill your prescription

WMU employees: If you would like to pick up a prescription before your renewal date (as a vacation supply) and the quantity is for more than a 90 day-supply, you will need to ask for a ‘vacation override’ from BCBS rep Melissa Bozak. She will need two weeks' notice before you wish to pick up the prescription. She will need to know your name, medication name(s), Rx number(s), dates of travel. She can be reached by email or by phone at (616) 389-2127. 

Order prescriptions by phone

Call (269) 387-3301 and follow the instructions utilizing your prescription number. Confirm your refills at the end of the message.

Reading your label

WMU employee benefit

An explanation of your pharmacy benefit is provided by WMU Human Resources in the benefits enrollment orientation tailored to your employee group. The Blue Cross Blue Shield formulary describes how common medications are classified by the insurer of WMU's PPO and HMO plans.

Pharmacy resources—external links

American Cancer Society – Official website
American Diabetes Association – Official website
American Heart Association – Official website
CDC – Centers for Disease Control and Prevention
KidsHealth – For parents, kids, and teens
Merck - The world's best-selling medical manual for the home
National Association of Boards of Pharmacy, We are accredited by the NABP, accreditation #2317659.
NIH– National Institutes of Health

Disclaimer: The links above direct you to third-party web sites that are not under the control of Sindecuse Health Center. Sindecuse Health Center is not responsible for the contents of any linked site or any link contained therein. Sindecuse Health Center provides these links only as a convenience, and the inclusion of a link does not imply endorsement of the linked site. Sindecuse Health Center is not responsible for the content of any website or the collection and/or use of information regarding any website’s users and/or members.